Contact ValidKit
Have questions? Need help? We're here to assist you. Choose the best way to reach us based on your needs.
General Inquiries
For general questions about ValidKit:
Email
[email protected]Response Time
48 hours (business days)
Technical Support
Need help with your integration or API?
Free Tier
- • Documentation
- • Community forums (coming soon)
Paid Plans (Starter, Growth)
- • Email: [email protected]
- • Starter: 48-hour response
- • Growth: 24-hour response
- • Enterprise (custom): 4-hour response + Slack channel
Sales & Enterprise
Interested in Enterprise plans or custom solutions?
Email
[email protected]Enterprise Features
- • Custom SLA agreements
- • Dedicated support channel
- • Volume discounts
- • Multi-region deployment
Security & Privacy
Found a security vulnerability or have privacy concerns?
Security Issues
[email protected]PGP key available upon request
Privacy Requests
[email protected]GDPR data access, deletion, export
Response Time
48 hours (security issues prioritized)
Legal & Compliance
Questions about our terms, SLA, or DPA?
Email
[email protected]Response Time
5 business days
Resources
Office
ValidKit Inc.
San Francisco, CA
United States
Note: We're a remote-first company with no walk-in office. Please contact us via email.
Additional Resources
Looking for immediate answers? Check our documentation for API guides, code examples, and troubleshooting tips.